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February 2, 2018
We recently updated our Report Writer software! After the update, you may find that the default search criteria fields and Update Results button do not work as expected. This can occur when your browser is using cached information to display Doubleknot pages.
To fix this issue, clear your browser’s cache. You can find instructions on how to clear your browser’s cache in the Help system for your operating system and browser.
If the issue continues, please use a different browser on your computer to log on to Doubleknot and view your reports (if you use the other browser frequently, you may need to clear the cache on this browser too.) If you continue to experience problems, let us know at support@doubleknot.com.
As part of our commitment to continuous improvement, we’re preparing to release a complete redesign of our calendars, including both the public calendar that displays upcoming events and opportunities to your visitors and the administrative calendars for. Enhancements include color-coding options, improved readability, easy access to registration and much more. Stay tuned for more information!
Even though the weather may still be frosty, most museums, nature centers, zoos and similar organizations are planning to open summer program registration soon. Doubleknot offers a complete suite of tools to simplify every aspect of camp registration, check-in and reporting for your organization and for your participants and families. Join us on Tuesday, February 20 at 2 PM Eastern/11 AM Pacific for a fact-filled webinar on summer program management that will include:
- Pricing and promotions including early registration discounts, special pricing for members or returning families, late fees, installment payment plans and more.
- Creating registration forms that gather all the information you need without overwhelming registrants
- Handling waitlists
- Communications strategies to ensure that families have all the information they need before, during and after camp
- When camp starts, eliminating long check-in lines, updating registrations on the fly and collecting any balance due with the Sales Station app.
- The most useful reports for summer camp programs
Date: February 20, 2018
Time: 2 PM Eastern / 11 AM Pacific
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